M & A Rainmaker

IT and Recruitment companies are not always the first to use IT ( strangely ) and Twylah’s ” Featured Twylah Page’s ” makes you think that you have either got to be a pop star, rock band or fashionista to become a ” Twyp “. However a closer look reveals some technology specialists, media and recruitment companies using Twylah.

Hot off the press !! ucexpo put’s up a Twylah page for  it’s 6-7th March Expo. at

http://www.twylah.com/ucexpo

Website at: http://www.ucexpo.co.uk/

Robert Scoble , http://www.twylah.com/scobleizer , is a well known U.S. tech. news commentator who also works for Rackspace ( the hosting company ). The Next Web ( TNW ) are also on Twylah at http://www.twylah.com/tnw and Buffer App. ( the smarter way to share Twitter and Facebook posts ) is at http://www.twylah.com/bufferapp.

Closer to home we have CRN ( Computer Reseller News ) UK’s magazine  http://www.twylah.com/CRN_UK on the IT media side.

As an example of a Recruiter using Twylah we have Ask the Recruiter at http://www.twylah.com/ask_the_rctr.

I am talking with a number of ICT Media and Technology companies about adopting the use of Twylah pages and becoming ” Twyps “. So whilst some of the earlier Twylah customers were pop and fashion stars ( mainly from the U.S. ) and whilst pop and fashion stars globally will be adopting Twylah pages they are now being used by ” ordinary ” people and businesses like Lichfield based Coco Meli Bakery    http://www.twylah.com/CocoMeliBakery .

A pioneer of Twylah usage in the U.K. is Still Safe https://twitter.com/#!/stillsafe and http://tweets.stillsafe.com/ uses Twylah power Tweets almost exclusively now. Why ?? Well a Twylah Landing Page is produced for each Tweet and when connected to Still Safe’s domain this is acting like a blog ( one of the most powerful content generation actions you can take ) by producing page after page of Twylah pages.

In their own right the Twylah pages will come up on Google and other search engines for relevant searches. The Twylah platform will become very powerful very quickly ( consider how Google treats websites that generate lots of rich content ) and currently it’s Alexa ranking is increasing dramatically.

This is only the beginning for users of Twylah pages though.

The Twylah page is ultimately about the monetisation of Twitter Tweets. This means getting visitors to the Twylah page to sign up for something like buying GaGa’s latest download at http://www.twylah.com/ladygaga . ( In the trade this is known as a Call to Action ).

Once you have people taking actions like this then you are generating income from your Internet Marketing efforts.

Lichfield businesses have been subjected to an incredible outbreak of Wahooliganism. Wahooliganism first emerged in Minneapolis in the U.S. last year and then spread globally via highly connected individuals and internet influencers.

It gained serious Klout along the way but suffered a setback in early February. It is expected to re-emerge over the coming weeks stronger than ever and businesses in Lichfield and indeed globally are advised to prepare.

What is Wahooliganism ??

A short description proffered by Wahooly founder Dana Severson is  ” Accelerating Start-up growth through online influence. “

There’s a good description of Wahooly in TechCrunch here:

http://techcrunch.com/2012/02/01/wahooly-launches-its-crowdfunding-experiment-with-first-3-startups-ready-for-social-capital/

Wahooly ( a start-up itself ) is helping it’s first 3 start-up’s ( actually on the website there are 4 now – http://wahooly.com/ ) to gain traction by having ” influential people ” invest time, effort and skills in them and promote them on a global basis.

Does this actually work ???

Well I think it does. Word of Mouth Marketing,Networking and Referrals are established ways of ” getting the word out ” and ” growing the business “.

For those of you who have read Gladwell’s ” The Tipping Point ” you will know that “The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts.” These people are Connectors, Mavens and Salespeople.

According to Gladwell, economists call this the “80/20 Principle, which is the idea that in any situation roughly 80 percent of the ‘work’ will be done by 20 percent of the participants.”

The 20% are defined by Klout ( arguably ) as those who have a Klout score of greater than 45. ( Klout is only one company that is measuring Internet ” influence ).

This is not really rocket science – you get influential people ( in real life and virtual life ) to promote your company, products and services and this helps you grow your business.

Let’s take two examples:

Twylah ( http://www.twylah.com/ )

Twylah is a company that wants to take your Twitter Tweets and ” Tell your story and get you noticed ” by making an awesome looking website out of your Tweets. Twylah is based in San Franciso and is a start-up with co-founders Kelly and Eric Kim. Kelly is the community manager for Twylah and the marketing face of @Twylah.

Twylah has some VERY famous clients already ( see http://www.twylah.com/featured ) which include Lady GaGa, Britney Spears, Bon Jovi and Arnold Shwarzenegger !! This might give you the impression that only famous people need apply ! Here is David Skok of Matrix Partners Twylah page http://www.twylah.com/bostonvc/topics/matrix ( A Boston based VC investor  ) and here’s my Twylah page  http://www.twylah.com/cwindley .

From small beginnings Twylah has spread globally – mainly by using Twitter. Kelly has some 13,000 or so followers on Twitter. By picking certain people ( famous, influential, interesting ) Kelly has spread the word on Twylah and now Twylah users are spreading the word further.

Coco Meli Bakery ( http://www.cocomelibakery.co.uk/ )

More locally, Meli Nicolaou, of Coco Meli Bakery is using various means to promote her Artisan Bakery business and newly launched refreshments van at Trent Valley Railway Station.

Meli (  @CocoMeliBakery on Twitter )

has a relatively small ( well at least to Kelly !! ) Twitter follower base ( 500 odd ) but she has used this to help spread the word about her business. She now has a Twylah page http://www.twylah.com/CocoMeliBakery .

Again, physically and online she is spreading the word and others are spreading the word for her – some of them are influential people.

The involvement of influential people is having an actual positive effect on the growth of the business. What is the value of a new Twylah customer or a new Coco Meli Bakery customer ?? I don’t know but Eric Kim’s background is in the monetisation of Internet platforms and to him ( and the industry he has worked in for the last 10 years or so ) each follower, retweeter, circler, favouriter, liker and email address has a dollar or pound ( or part of ) value !!

Hootsuite is one of a number of applications that now exist for people to monitor relevant activity on a number of social media networks simultaneously like Facebook, Twitter, Linkedin and Google +. Competitors to Hootsuite include TweetDeck, PeopleBrowser and CoTweet. One of the major concerns for investors considering investing in HootSuite was it’s location in Vancouver, Canada.

You may know that Vancouver is  the home of many start-ups lots of which are ” high Tech. ” including HootSuite. HootSuite was ranked in the top 10 at the time of this survey.

Vancouver is a beautiful City located on the West Coast of Canada and a 100 or so miles away from Seattle, U.S. – the home of Microsoft and the original home of Starbucks Coffee . I have been to Vancouver a number of times – mainly to ski in Whistler. I sent my son David there to learn about Internet Marketing and I will also always remember it as the home of ” those otters “. You know the cute ones that float around holding hands and have over 17 Million hits on YouTube !! We tried to get David to visit the otters in Vancouver Aquarium but he never quite made it. He did however fly out to Vancouver and back on his own.

Anyway – back to HootSuite. One of the downsides identified with HootSuite by the venture capitalists, as mentioned earlier, was that it was based in Vancouver.  You can’t really believe that Vancouver is viewed ( by some ) as a backwater but it is. It’s vibrant start-up community is a drop in the ocean when compared with e.g. San Francisco, New York and Boston.

The biggest problem perceived ??? How would they get the talent needed ??

In fact this “disadvantage” turned out to be an advantage ….

“Up there, surrounded by quality dev talent with limited competition, HootSuite has been able to attract A+ people at a fraction of the cost of its competitors. This advantage has only grown as HootSuite now is one of the top tech companies to work for in Canada and can pull from across the entire country. ”

Similarly a ” Silicon Crossroads ” in Lichfield would be perceived as ” nowhere ” by the High Tech. community but it has major advantages in the talent pool, the location, access to transport and many other areas.

2007 article about Vancouver’s High Tech. start-up’s:

http://montrealtechwatch.com/2007/08/07/vancouver-canadas-greatest-start-up-city/

You know that Golf advert – ” sounds just like a Golf ” well the other day I am having a conversation with someone and they are telling me that ” they have something that sounds just like a HubSpot ” . I’m saying to myself – well I don’t want something that sounds just like a HubSpot – I want a HubSpot.

Look – I don’t work for HubSpot, I ain’t getting paid by HubSpot and if you cut my head open you won’t find ” HubSpot ” written inside – it’s just that I can’t stand all this stuff that looks and sounds like HubSpot but isn’t HubSpot.

This web developer sort of guy is saying to me ” Yeah, well I can pull this app. to do analytics and this app. to do this bit and this app. to that bit and .. ” and I’m thinking right, so YOU are going to pull all these apps. together to tell ME what I want to know about my website and my Internet Marketing and so forth.

ok so that’s cool but I can go to HubSpot’s Marketing Grader and get a full analysis of any website at any time.

I can put my website onto the HubSpot platform ( which has an Alexa ranking of 702 in the world – I DO NOT have time to explain the value of platforms to you ) and get information about the performance and effectiveness of my website in a way that I can understand – as a business owner – easily OR I can let you pull together all these apps. and then try to explain to me what they are saying – because I will never be able to understand them myself.

Look – if I want something like a HubSpot I will look you up – in the meantime I will have  HubSpot please. 😉

Well actually this lie about Web Marketing was not heard in Lichfield but received in an email from U.S. Marketing guru, Charlie Cook, whose blogsite and article with a title similar to mine is here . Hopefully Charlie will be o.k. with me borrowing from his email ( initially ) and blog post.

You really want to take the time to follow this link ( here it is again )

http://www.marketingforsuccess.com/blog/web-marketing/the-biggest-lie/

and read it before coming back to my blog post.

The gist of it is this: Business people realise that they have to invest considerable amounts of money, time, skill, knowledge and effort into” bricks and mortar sites ” like for example a new restaurant in a chain of restaurants or a new office location in an expanding company but they think that they can open up the Internet or online part of a company for nothing and in a short space of  time, with no skills or knowledge and little effort.

They then wonder why it has not worked.

Charlie says ” Isabela, a successful restaurant chain owner,  knows that when she opens a new restaurant, it’s a big investment. On average it takes, $494,888 to open a restaurant. Yes almost a half million dollars. Of course, within 18 months the typical restaurant is grossing $1,171,629 a year and making a profit of $91,103 – which isn’t bad at all.

How about Isabela’s online business? How much did she spend to get it up and running? Practically nothing – and no surprise it makes practically nothing. ”

I often say to people ” Treat your website like an online sales team ” . Now guess what – a successful physical sales team takes  all the things to build that I have mentioned earlier money ( and some ! ), time, skill, knowledge, experience and effort. Not to mention the fact that you need tools, processes and systems in place to monitor the performance and effectiveness of your salesforce. Those of you that have built a salesforce
( accountancy, law practice etc etc ) know that getting the right team is an extremely difficult and time consuming process.

Charlie reckoned that Isabela’s Internet business could be making $200,000.00 for her but was actually making virtually nothing. This is like a salesperson carrying a ( profit target ) of 2 restaurants worth. To generate $200K the investment would be huge.

I whizzed Charlie’s email off to one of the Director’s of a company that I work with and he came straight back with:

” I always say to the retailers I speak to that want to be e-tailers that the web store needs to be treated like any other store, and will require time and investment if it’s going to be a success on the same scale. “

So, maybe this will help ?? When you are thinking about starting an online business think about it like opening up a new restaurant, a new store a new branch or building a new salesforce and maybe you will get things into perspective !!

High Tech. Start-up’s are booming in the U.S. with Boston, New York and Silicon Valley all very active and there are many U.S. start-up’s looking at establishing a European office. Could Lichfield a.k.a. Silicon Crossroads in Staffordshire dare to dream that it might host some of these start-up’s ?

Friends of mine established Leap the Pond some years ago in order to assist start-up’s gain a successful foothold from the U.S. to the U.K. and vice versa and also from Asia to the U.K. and America and vice versa.

A while back I wrote this blog

http://mandarainmaker.com/wordpress/2011/09/27/celtic-tiger-awakes-and-starts-tweeting-about-hi-tech/

as I was asked to suggest a suitable European location for a U.S. software company that I knew.

Right at the end you will see mention of an accounting practice called the ” Double Irish and a Dutch Sandwich ” fully described here

http://www.joe.ie/news-politics/current-affairs/irish-move-to-save-twitter-53-per-cent-in-tax-0016130-1

which describes the tax savings achieved by Google and to be achieved by Twitter by having offices in Southern Ireland and Luxembourg.

Like it or not the ” financial parameters ” are going to have a significant influence on where a foreign company bases itself in Europe.

Lichfield can do no better than London in influencing the tax position of the U.K. mainland. The so called ” Silicon Roundabout ” in London will have to put up with U.k. Tax laws although it is interesting to note that Google also has offices in London and is taking more space in Silicon Roundabout:

http://www.bbc.co.uk/news/technology-15088359

Recognised ” High Tech. ” areas in the U.K. include: London, M4 corridor, Cambridge, Oxford and Silicon Glen, Scotland. There has been an effort to make the M42/M5 corridor High Tech. and also Telford hosts a number of High Tech. companies.

When you look at Europe from the U.S. you probably have a different perspective and London, Luxembourg, Belgium, Holland and Barcelona in Spain all seem to figure high in Americans minds.

I.D.A. Ireland ( now known as the ” Silicon Republic ” !! ) is very active in the U.S. with ” salespeople ” based in Boston, New York and the West Coast yet it does not necessarily get considered despite having many high tech companies based there.

http://www.idaireland.com/

This video by the C.E.O. of IDA Ireland spells out a lot of the criteria

http://www.idaireland.com/news-media/videos/index.xml?bclid=66038357001&bctid=1148962666001

The Tax Environment

The Business offer ( Incentives to base your H.Q. there )

The Talent Pool

The Track Record

Proximity to other ” synergistic ”  businesses.

Transport links

Despite very tough economics in Ireland, or perhaps because of it, I.D.A. Ireland has got all it’s ducks in a row and does a massively professional job of getting inward investment.

Lichfield has to live with the tax regime, as does London.

The business offer would have to be very good.

The Talent Pool, whilst small is there.

It has little track record and not many existing businesses to be synergistic with. There is however a talent pool skilled in web design and S.E.O.

It has fabulous transport links.

It is a beautiful location, great lifestyle and has an opportunity with the ” Saxon Hoard ” to become much better known around the world.

With a lot of work and commitment Lichfield could become a High Tech base.

N.B. This post in the Guardian about The Lichfield Blog

http://www.guardian.co.uk/media/greenslade/2010/nov/22/hyperlocal-media-blogging

shows the depth of the social media knowledge in the area.

Information about Tech City, London : http://www.ukti.gov.uk/investintheuk/sectoropportunities/ict/item/124866.html

A U.S. based Digital Marketing Agency is looking to base it’s European Headquarters in Lichfield, Staffordshire because there is already a base of Digital Marketing aware talent there. The U.S. inbound marketing leader stated that potential candidates needed to be D.A.R.C. This does not refer to hair colour or complexion or even mood. It is an acronym for – Digital, Analytical, Have social Reach ( i.e. they have established their own identity on the Internet via blogs and social media membership )  and marketing Chops. ( Chops is a slang word for technical skill if you have not come across it before ! ).

Typically young people in their late teens or early Twenties will have used Bebo, Facebook and some sort of Instant Messaging service to communicate with their friends. Fewer will be familiar with website design, Search Engine Optimisation ( S.E.O. ), blogging, social media networks other than Facebook e.g. Twitter, Linkedin and Google + and the concept of Inbound Marketing.

Inbound Marketing is a Digital Marketing strategy that, in simple terms, means – Be Found ( on the Internet using a website supported by blogs and social media ) for relevant search terms, Convert ( visitors to your website to leads e.g. get them to sign up to your email database ) and Analyse how effective you were in doing this and how you could improve going forward.

http://blog.sironaconsulting.com/sironasays/2010/03/dont-forget-about-your-social-media-mothership-your-blog.html

Blogs and Social media posts are some of the ways that you might ” drive ” visitors to your website where you will try and convert them ( to prospects and then customers ) through well designed landing pages and ” Call to Action ” buttons ( e.g. call us now and get a free internet marketing assessment and report ).

Your online presence is essentially your virtual marketing and salesforce and therefore it is appropriate to use similar techniques to manage your virtual team as you would do managing your physical team. ( Well, you would if you were running it properly ! )

So, the challenge with young people is to get them to understand that social media and instant messaging is not just for communicating with friends ( young people are often very strict and careful about who they connect with on social media – rightly – and so the concept of the ” Open Networker ” or someone who connects with everyone is somewhat alien to them ).

Digital Marketing also has to be placed in context with what ” older people ” are going to be familiar with in terms of marketing and they need some convincing that all this ” Internet stuff ” is actually going to work ( and produce a Return on Investment ).

Many U.S. based Digital Marketing companies are seeking a base in Europe and the typical options tend to be Southern Ireland ( Dublin area ), London Area and Belgium or Luxembourg. Inward Investment agencies like e.g. IDA Ireland are long established and have been set up ( with full government backing ) to attract foreign direct investment.

Lichfield’s establishment of a ” Silicon Crossroads ” in the Midlands area is therefore a considerable challenge. However Lichfield has many aspects in it’s favour in addition to the skills of it’s people. For example, it’s location is superb. The road, rail and air transport facilities are second to none. The creation of ( relevant ) content is one of the key requirements of the Inbound Digital Marketer and Lichfield has a rich heritage in this respect.

Lichfield in Staffordshire has a very Internet aware local government ( e.g. Lichfield District Council uses Twitter for Planning Applications ) and local business population. I thought it would be interesting to use HubSpot’s Marketing Grader software to grade the Internet Marketing Performance of a random selection of Lichfield based businesses.

I chose my random selection not so randomly, mainly from HubSpot’s Twitter Grader for Lichfield on the basis that if people were on Twitter then they were likely to be pretty Internet savvy and social media aware. Hence my selection was ( in order of best performing ) Lichfield Live  , Lichfield District Council , Executives on the Web ( our ” web ” company ) , InterVallum ( Paul Hooper-Keeley has the most Twitter followers in the area ) Hellmann ( Logistics ) and finally Framework Gallery ( who I spoke about in an earlier blog and who performed well in a local search on ” oil paintings “.

http://www.staffordshirehoard.org.uk/staritems

I wanted to get a bit of a ” spread ” of results i.e. from high end results like Lichfield Live ( who you would sort of expect to have a comprehensive Internet presence ) , through Lichfield D.C. ( who probably have a team of website specialists and as mentioned before are very pro. social media and the Internet ) to Executives on the Web ( who again, as a web based business, you would expect to be pretty high ranking )  to Hellmann’s ( who arguably don’t need a particularly strong web presence ? ) to Framework Gallery who, as I say performed well in some earlier searches.

I don’t propose to go into any detail on each of the reports ( they are all listed below if you want to take a look at them ) but you probably need to understand that these grades are relative to thousands of other websites around the world i.e. 78/100 means that the Lichfield Live website in conjunction with it’s associated blog and social media memberships  has a better internet marketing performance than 78% of the web presences reviewed by HubSpot. That’s pretty good !!

You also need to understand that HubSpot takes a pretty ” salesy ” view of life. Terms like Top of the Funnel and Middle of the Funnel may not mean much to some business people but they will be familiar to most salespeople. HubSpot’s mantra is ” Get Found ( on the Internet ), Convert ( Visitors to leads ) and Analyse ( how you did it and how you could do it better ).

To achieve this HubSpot recommends the establishment of what I call an ” Internet Ecosystem ” i.e. a combination of a website, a blogsite and various social media memberships and other sites that essentially drive visitors back to your website. ”

Marketing Grader Reports

http://marketing.grader.com/site/lichfieldlive.co.uk  – 78/100

http://marketing.grader.com/site/www.lichfielddc.gov.uk – 68/100

http://marketing.grader.com/site/www.executivesontheweb.com – 60/100

http://marketing.grader.com/site/www.hellmann.net – 39/100

http://marketing.grader.com/site/www.intervallum.co.uk  – 31/100

http://marketing.grader.com/site/www.framework-gallery.co.uk – 12/100

Start up Wahooly starts tomorrow ( Tuesday 31st January ) having used Klout to select it’s members. I realise that this is is all about as clear as mud at the moment !

Let’s start with Klout which is a company ( one of a few that are doing this ) that essentially grades your Internet influence. Here is Klout about Klout:

http://klout.com/#/understand

” Klout was founded in 2008 to help you measure and leverage your influence. We believe influence is the ability to drive action. For example, Oprah’s opinion on literature has inspired millions to read titles from her book club. But you don’t have to be Oprah to have influence. You influence your friend when she listens to a song you recommend on Facebook. You influence your coworker when he checks out an article you posted on LinkedIn and shares it with someone else. Social actions like these are a reflection of influence. ”

Klout uses a ” secret algorithm ” to measure people and brand influence.

A few month’s ago this algorithm was ” modified ” and a lot of people’s ” Klout score ” changed ( many for the worse ) generating considerable reaction from Klout ” members “.

A lot of people say ” Who are Klout and what right do they have to rank my influence ? ” I have my own issues with Klout including the fact that they have a lot of technical bugs that impact people’s scores.

Anyway – let’s get on to Wahooly. Wahooly is a start-up that aims to help start-ups by recruiting ” influential ” people to promote start-ups that they wish to support. In return the influencers get equity ( shares ) in the start-up. So, this is like hiring an Internet Marketing Expert ( Social Media Marketer ) and PR person and paying them in equity rather than hard cash.

Will it work ?? We shall see.

To be a member of Wahooly you needed to have a Klout score of 45 or above ( mine was at the time of selection but has fallen slightly since. I have been as high as 67 in the past ).

More on Wahooly’s use of Klout here:

http://www.launch.is/blog/wahooly-uses-klout-to-add-400-influencers-daily-who-earn-equ.html

I am therefore a founder member of Wahooly and a Wahooligan ( as they call it ).

Given that it has been very hard to raise start-up capital in the last few years there have been many new initiatives to help start-ups get going. Equity for influence is just the latest of them. There have, for example , been a whole host of crowd financing ( investing small amounts of money for small amounts of equity ) initiatives.

Obviously Wahooly has a presence on the main social media platforms:

Facebook

https://www.facebook.com/wahooly?ref=ts&sk=wall

https://www.facebook.com/groups/Wahooligans/

Twitter

https://twitter.com/#!/TeamWahooly

Google +

https://plus.google.com/u/0/105465481469156419624/posts

Linkedin

etc

It is going to be an interesting experiment !!

If you are interested in Social Media and live in Lichfield, Home of the Cathedral the Saxon Hoard  the intersection of Watling Street and Icknield Street and all sorts of other interesting things then this post may be of interest to you.

In an ideal world it is going to sit near the top of a Google search on this topic and make a point ……..

If you want to be found for the products and services that you offer then you had better understand that Social Media alone will not achieve your objective. It does not matter whether you live in Lichfield, Staffs or anywhere else.

Largely speaking social media networks are closed communities ( they might be huge closed communities !! ) in relation to Google and other searches  and they are subject to their own particular connectivity quirks. Stuff you post on e.g. Facebook stays ( largely) on Facebook.

That is you will NOT create effective networks ( effective being ones that enable you to sell more of your products and services ) on Social Media networks alone – no matter how large your social media networks  are.

Examine your own behavior when it comes to searching for information, products and services. I will bet money that you still rely considerably on word of mouth ( WoM )  recommendations and then use search engines like Google. You might, having shifted communications with your friends from mobile/text to e.g. Twitter or Facebook, ask them what they think about something via Twitter or Facebook but you are still looking for what is essentially a WoM recommendation – just at light speed.

In reality we are, whether we like it or not, a generation of Googlers. If you want information on something; want to find something or want to buy something you Google it. You rarely used any of the advanced search options ( Those are for people in the know ). If you are like my 20 something children then you Google the exact question e.g. ” How do you fit a rear quarter light to a Peugeot ?? ” ( Try it !! ) and back comes the answer ( s ) – typically in the case of car repairs etc from forums of various kinds.

You want to ” buy an oil painting in Lichfield ” ?? Google it and you will find

http://www.framework-gallery.co.uk/ a couple of results down.

Do a Facebook search ?? ( Bing gives you Framework Gallery aswell ). Try Twitter, YouTube ?? Nothing much.

( Well done Framework Gallery by the way ! )

Being found ( via search engines ) is the key. Social Media does have a role in this. How do you get found ??

Well first, critically but not necessarily obviously you have to work out what you want to be found for ???

In Search Engine Optimisation ( S.E.O. ) speak this means what are the key words ( keywords ) and phrases that you want to be found for ?

Unsurprisingly if you want to be found for ” Social Media in Lichfield Staffordshire ” then those words and phrases need to be appearing in your website and ” content ” –  basically in everything you post online.

There are basically 3 important things in a website being found:

1. That the pages reflect the things that you want to be found for.

2. That you keep posting new, fresh relevant content ( e.g. using a blog like this one ).

3. That by doing so people will create links to your website and blogsite.  ( You become an authority in this area ).

Once the website has been found then it needs to convert ” interest ” to ” action ” e.g. sign up for a free trial offer; join a mailing list; ring a number etc ( In the trade this is known as a Call to Action ).

You also need to able to analyse what’s working – so you need the capability to do so. ( Some ” analytics ” software ).

Social Media enables you to create contacts and awareness of what you do. It is VERY time consuming but it will help to encourage visitors to your website and begin the process of them becoming customers. In some cases this can happen very quickly, in others it can take some time.

For more on this subject search on ” Marketing Newsletters ” on this blogsite.